IMPORTANT
UPDATE: Returning to a “new
normal”.
Customer
Update COVID-19
To all of our tenants and visitors,
From
Wednesday, 14th May, 2020, in accordance with Government
advice to the estate agency industry; our Newhaven offices will now
be open again.
Under
the continual updates and new Health Guidelines being introduced to
reduce the Covid-19 exposure, we will also still be working from home
as much as possible; though we will be able to welcome you into our
office by appointment only. New Health guidelines also applies, as
does the new Guidance from our Partner Serviced Offices that we are
part of that building's Community Health Advisory Notice.
We
remain fully committed to supporting all of our customers, and are
changing and adapting the way that we operate, enabling many of our
staff to work remotely, and whilst our office’ doors are now open,
we will continue to be available to you online, on the phone and
via email, as we emerge from this extraordinary pandemic.
We
continue prioritising support for our Commercial Business Tenants and
our residential lettings customers; and look forward to welcoming new
clients, as well as one of the thousands of clients that we have
helped in the past; we are here to help, even if you just need a
friendly voice to talk to.
It
is very important that if you find yourself in a financially
difficult situation, because your employment situation changes
suddenly; and you are not able to pay rent or applied for Govt
Furlough payments / Benefits / etc; you
need to inform our letting team, as soon as possible.
We
are able to negotiate some help, case-by-case, with consultation and
advice. During these extraordinary times, we will accept
UC/Benefits payments or Furlough Payments.
Not
paying rent at any time has serious implications, and can lead to
issues to cease a tenancy abruptly; and in rare occasions, rapid
evictions.
We
are very grateful to return back to our office, and for your
understanding at this time, just as we are thankful to our
ever-supportive staff and teams.
We
will be in touch with you soon with further information and any
updates will be posted on our Blog; but please bear with us as we
work as quickly as we can, as we all adapt to this Coronavirus
situation and the “new normal”.
Kind
regards,
Shimon
Cregor,
Sand &
City Properties, Newhaven
team
>> contact us...
T:
0788
4448016
E:
gndproperties@yahoo.com
